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Privacy Policy

Our Company comprises ID Comms Ltd and ID Comms Inc.. This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.


How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

This includes information provided at the time of registering to use our site, subscribing to one of our services, posting material, evaluating any job applications or requesting any further services. We may also ask you for information when you request an access to a certain content, enter a competition or promotion sponsored by ID Comms, and when you report a problem with our site. If you contact us, we may keep a record of that correspondence. ID Comms may also ask you to complete surveys that we use for research purposes and to create reports. No information about you as an individual respondent is made public from this. We may also record the details of your visit to our site (including, but not limited to – traffic data, location data as well as IP addresses and cookies as described below).

We do not seek to collect sensitive data (also known as special categories) through this site or otherwise.


How will we use your data?

ID Comms will only process personal data when we have a legal basis for doing so. The legal basis that we will rely on will depend on the circumstances in which we collect and use your personal data. In almost all cases, the relevant legal basis to process personal data is that the processing will be one of the following: 

  • Based on your consent to use your data in a certain way (for example, to communicate with you through our mailing list).  Your consent may be withdrawn at any time by editing your preferences or contacting us as specified in the How to Contact Us section of this Policy without affecting the lawfulness of processing based on consent before its withdrawal.
  • Necessary in order to take steps prior to entering into a contract or for the performance of a contract (for example, for recruitment, for human resources management and to manage those carrying out work on behalf of ID Comms); 
  • Necessary to comply with legal requirements (for example, to comply with applicable regulatory obligations and employment law); and 
  • Necessary for our legitimate interests. We will only rely on this legal basis where we’ve identified the purpose (the legitimate interest), assessed that the processing is necessary for that purpose and conducted a balancing test to ensure that this interest is not overridden by the interests, rights and freedoms of the individual. 

ID Comms Ltd collects your data so that we can:

  • Manage your customer account
  • Fulfil your requests for information
  • Email you with special offers on other products and services we think you might like.
  • Personalise our website content according to your preferences

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your information to third parties, only if: In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the perspective seller or buyer of such business or assets. If ID Comms Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.


How do we store your data?

ID Comms Ltd use third parties to support us in providing our services and to help provide, run and manage our internal IT systems.  For example, providers of information technology, cloud based software as a service providers, identity management, website hosting and management, data analysis, data back-up, security and storage services.  The servers powering and facilitating that cloud infrastructure are located in secure data centres around the world, and personal data may be stored in any one of them.

ID Comms Ltd protects your personal data in accordance with applicable laws and our data privacy policies. In addition, ID Comms Ltd maintains the appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing and/or against accidental loss, alteration, disclosure or access, or accidental or unlawful destruction of or damage thereto.


What are your data protection rights?

ID Comms Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access - You have the right to request Our Company for copies of your personal data. 
  • The right to rectification - You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete information you believe is incomplete.
  • The right to erasure - You have the right to request that Our Company erase your personal data.
  • The right to restrict processing - You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
  • The right to object to processing - You have the right to object to Our Company's processing of your personal data, under certain conditions.
  • The right to data portability - You have the right to request that Our Company transfer the data that we have collected to another organisation, or directly to you.

ID Comms Ltd will respond to any of the personal data requests within one month.


How long we will keep your data for?

We retain your data as long as we have an ongoing relationship with you (in particular, if you have an account with us).
We will only keep the data while your account is active or for as long as needed to provide services to you.
We retain your data for as long as needed in order to comply with our global legal and contractual obligations.

If you make a request, we have two days to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: +44 (0) 20 3931 7974

Or write to us:


What are cookies?

Cookies are small text files which a website may put on your computer when you first visit it or a specific page upon it. A cookie is like an identity card, it is unique to your computer and can only be read by the server that gave it to you. There are many different functions cookies serve. They can help us to remember your username and personal preferences, provide us with analysis about how well certain pages and links are working or even allow a website to show you content that it believes will be relevant to you. Cookies, by themselves, do not tell us your email address or other personal information unless you choose to provide this information to us. 

For further information, visit


How do we use cookies?

ID Comms Ltd uses cookies in a range of ways to improve your experience on our website , including:

  • Facilitate users' ability to navigate through the website.
  • Ascertain whether the website is operating effectively.
  • Compile statistics on how our website is being used, which can help us to improve our website and online services.
  • Personalise and improve the service we offer you by understanding your preferences and establishing which areas of the website are most relevant to you.


What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Performance - ID Comms Ltd uses these cookies to collect anonymous data on how visitors use a website; they can’t track users, and are only used to improve how a website works
  • Functionality - ID Comms Ltd uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising - ID Comms Ltd uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
  • Session - ID Comms Ltd collects these temporary cookies. They allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Once you close the browser, all session Cookies are deleted.


How to manage cookies?

If you want to control which cookies you accept, you can configure your browser to accept all cookies or to alert you every time a cookie is offered by a websites server. Most browsers automatically accept cookies, you can set your browser option so that you will not receive cookies and you can also delete existing cookies from your browser. You may find that some parts of the site will not function properly if you have refused cookies.

ID Comms Ltd uses the following companies and you can opt out of their cookies by clicking on the relevant links. Please note that this will take you to the relevant third party’s website and generate a ‘no thanks’ cookie, which will stop any further cookies being set by those third parties.


Privacy policies of other websites:

The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.


Changes to our privacy policy:

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated in October 2019.


How to contact us:

If you have any questions about Our Company's privacy policy, the data we hold on you, you would like to exercise one of your data protection rights, or if you have any other questions, please do not hesitate to contact us.

Email us at:

Call us: +44 (0) 20 3931 7969

Or write to us at:  Data Protection Officer, ID Comms, 60 Cannon Street, London, EC4N 6NP, United Kingdom

ID Comms is a registered company under the business registration number: 6848158